Bay Kids Club
Complaints Form
Please note that this complaint form will be forwarded to the Programme Supervisor. Your complaint will be treated in confidence; however the matter will need to be discussed with the parties involved to resolve the matter. If the Programme Supervisor cannot resolve your complaint, you will be contacted by the programme Co-ordinator to discuss the situation further. If the complaint has still not been resolved; Management will be notified and steps will be taken until all parties are satisfied.
Office use only.
To be signed by the following once the complaint has been resolved.
Signed by the complainant:
Date:
Signed by the Programme Supervisor:
Date:
Signed by the Programme Co-ordinator:
Date:
Signed by a management representative:
( if required )
Date:
Please contact us should you require any further clarification.
Bay Kids Club - Eileen Holmes or any BKC appointed representative (021 124 1077).
Thank you
